Software Procurement & Sourcing Consultant in NYC
Software procurement involves more than identifying a product with the right features.
The solution needs to support organizational requirements, existing technology, users, data, budget, licensing, implementation, and long-term support.
TTHINKS provides software procurement and sourcing services for NYC businesses and organizations, as well as NYC, New York State, and local government agencies, supporting the process from software requirements and vendor research through procurement, implementation, training, and ongoing support.
Software Requirements & Pre-Purchase Analysis
Establish the requirements for a software purchase and research available solutions against those requirements before a purchasing decision is made.
This analysis can apply to new software purchases, replacement projects, and existing software approaching renewal.
- Review business, organizational, departmental, and technical requirements
- Identify required features, integrations, data, security, accessibility, and user requirements
- Research software products, platforms, and potential vendors
- Compare functionality, compatibility, implementation requirements, and vendor capabilities
- Evaluate subscription, licensing, implementation, maintenance, and support costs
- Assess alternatives when replacing an existing software system
- Review vendor proposals, product information, demonstrations, and other pre-purchase materials
- Analyze existing software before renewal to determine whether to renew, renegotiate, replace, or consider alternative solutions
- Compare renewal pricing and terms against available alternatives and current market options
- Evaluate changes in software requirements, usage, features, and costs before committing to another term
Software Procurement & Vendor Coordination
Support the purchasing process after a software solution has been identified, including vendor communication and coordination of procurement requirements.
Services can support commercial software purchases as well as technology procurement for public-sector organizations.
- Coordinate communications with software vendors and developers
- Request and organize proposals, pricing, licensing information, and product documentation
- Support vendor selection and software purchasing decisions
- Review procurement-related technical and software requirements
- Coordinate with vendors regarding contracts, licensing, implementation, and service requirements
- Support software procurement for NYC, New York State, and local government organizations
Software Implementation & Transition
Coordinate the technical and operational requirements involved in moving from software procurement to deployment. Planning addresses the transition from an existing system where applicable and the requirements for putting the selected software into use.
- Coordinate implementation requirements with the software developer or vendor
- Plan software configuration, deployment, integrations, and data migration
- Assess requirements for replacing or transitioning from existing software
- Coordinate implementation schedules and technical dependencies
- Identify requirements for administrators, users, and internal technology teams
- Support communication between the organization, software developer, and other technology providers
Software Training & Ongoing Support
Provide training and ongoing support in partnership with the selected software developer or vendor. Training and support can be incorporated into the implementation process and continued after deployment to help administrators and users effectively work with the new system.
- Coordinate administrator and end-user training with the software developer or vendor
- Arrange training based on user roles, workflows, and organizational requirements
- Coordinate software documentation and vendor training resources
- Support users and administrators during the transition to the new system
- Coordinate ongoing technical support with the software developer or vendor
- Assist with communication regarding software updates, new features, and support requirements
Start Your Software Procurement
Whether you are evaluating software for the first time, replacing an existing system, or approaching a software renewal, TTHINKS can help you assess your options and coordinate the procurement process.
Tell us what you are looking to purchase, replace, or renew, and we can determine the appropriate level of research, vendor evaluation, procurement, and implementation support.